MSO Administrative and Ticket Office Updates

Per the City of Milwaukee’s Safer at Home order, the MSO Administrative and Ticketing Offices are closed for in-person and phone orders until further notice.  If you have ticketing inquiries, please email the ticket office at Please know we are experiencing a high volume of emails and we will respond to them as soon as possible. We are grateful for your patience during this time.

MSO Concert Updates

As the safety of the Milwaukee Symphony Orchestra’s audience, musicians, visiting guest artists, staff, and greater community is the orchestra’s top priority, the Milwaukee Symphony has made the difficult decision to cancel all performances, events, and educational activities through the end of the 2019-20 season as we do our part to stop the spread of the COVID-19 virus.

The following performances are cancelled:

  • MSO Monday – April 6
  • Revolution: The Music of the Beatles – A Symphonic Experience – April 17 – 19
  • Beethoven's Heroic Symphony - May 1 + 2
  • MSO Monday - May 4
  • Beethoven + Bolcom's Violin Concerto - May 8 + 9
  • Stars of Tomorrow - May 12
  • Salon with Susan Babini - May 14
  • Star Wars: Return of the Jedi - May 15 + 16
  • Beethoven's Pastoral - May 22 + 23
  • MSO Monday - June 1
  • Beethoven's Emperor - June 5 + 6
  • Frank's Farewell - June 12 - 14
  • Blockbuster Scores - Music from TV & Film - June 19 - 21

The following event is postponed, with a new date to be announced soon:

  • The Laura & Mike Arnow Symphony Soirée – April 25

Due to the financial impact of concert cancellations on the Milwaukee Symphony Orchestra, we ask patrons, whenever possible, to consider exchanging their tickets for gift certificates that may be used for performances next season or donating back the tickets (and receive a tax deduction for the total ticket value).


To request a gift certificate or donate the tickets back to the MSO, patrons should complete this online form.

If patrons choose to consider ticket exchanges by way of gift certificates, those gift certificates will be valid for the next 5 years, including concerts during the inaugural 2020.21 season at the Bradley Symphony Center. Patrons may also use the certificate toward the cost of a subscription to the 2020.21 season.


Patrons may also choose to donate their tickets back to the MSO as a tax-deductible donation equal to the total ticket value. To do this, patrons simply have to do nothing. If you would like to request a mailed acknowledgement of your donation for tax records, please complete our online form and we will mail you a donation receipt within 30 days.


Per the City of Milwaukee’s Safer at Home order, the MSO Administrative and Ticketing Offices are closed for in-person and phone orders until further notice. Once the Ticket Office reopens, requests for refunds must be made by calling the MSO Ticket Office at 414.291.7605. To avoid a longer than usual wait time, we ask that patrons contact us a week before their previously scheduled concert.  All refunds will be processed within 30 days. Email and web transactions will still be available. Updates will also be posted here as soon as they are available.

*If you purchased your tickets through the Pabst/Riverside Theater Box Office and are requesting a refund, you must contact them directly. Pabst/Riverside Theater Box Office hours and contact information can be found here