MSO Administrative and Ticket Office Updates

The MSO Administrative and Ticketing Offices are closed for in-person and phone orders until further notice. If you have ticketing inquiries, please email the ticket office at Please know we are experiencing a high volume of emails and we will respond to them as soon as possible. We are grateful for your patience during this time.

MSO Concert Updates

As the safety of the Milwaukee Symphony Orchestra’s audience, musicians, visiting guest artists, staff, and greater community is the orchestra’s top priority, the Milwaukee Symphony has made the difficult decision to cancel all performances, events, and educational activities through June 21, 2020 as we do our part to stop the spread of the COVID-19 virus.

The following performances are cancelled:

  • MSO Monday – April 6
  • Revolution: The Music of the Beatles – A Symphonic Experience – April 17 – 19
  • Beethoven's Heroic Symphony - May 1 + 2
  • MSO Monday - May 4
  • Beethoven + Bolcom's Violin Concerto - May 8 + 9
  • Stars of Tomorrow - May 12
  • Salon with Susan Babini - May 14
  • Star Wars: Return of the Jedi - May 15 + 16
  • Beethoven's Pastoral - May 22 + 23
  • MSO Monday - June 1
  • Beethoven's Emperor - June 5 + 6
  • Frank's Farewell - June 12 - 14
  • Blockbuster Scores - Music from TV & Film - June 19 - 21

The following event is postponed, with a new date to be announced soon:

  • The Laura & Mike Arnow Symphony Soirée – April 25

Due to the financial impact of concert cancellations on the Milwaukee Symphony Orchestra, we ask patrons, whenever possible, to consider exchanging their tickets for gift certificates that may be used for performances next season or donating back the tickets (and receive a tax deduction for the total ticket value).


To request a gift certificate or donate the tickets back to the MSO, please email the ticket office at Please include your name, patron ID number, number of tickets, and the performance dates in the body of the email for the tickets you are returning. Gift certificate and donation receipts will be sent via email when your request is processed.

If patrons choose to consider ticket exchanges by way of gift certificates, those gift certificates will be valid for the next 5 years, including concerts during the inaugural 2020.21 season at the Bradley Symphony Center. Patrons may also use the certificate toward the cost of a subscription to the 2020.21 season.


The MSO Administrative and Ticketing Offices are closed for in-person and phone orders until further notice. Once the Ticket Office reopens, requests for refunds must be made by calling the MSO Ticket Office at 414.291.7605. All refunds will be processed within 30 days. Email and web transactions will still be available. Updates will also be posted here as soon as they are available.

*If you purchased your tickets through the Pabst/Riverside Theater Box Office and are requesting a refund, you must contact them directly. Pabst/Riverside Theater Box Office hours and contact information can be found here