The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Facilities Manager


Facilities Manager


Under the supervision of the Senior Director of Orchestra & Facility Operations, the MSO Facilities Manager overees assigned aspects of operating and maintaining the Symphony Center and associated office space. This is a new position, created in anticipation of the opening of the new Symphony Center.

Working closely with the administrative, production and rental departments to coordinate day-to-day operations and minor projects, the Facilities Manager ensures that facilities functions are incorporated effectively into the performance and events schedule while maintaining and emphasizing facilities policies and procedures. The center is not only home to the MSO but also rental events throughout the calendar year.

The Facilities Manager is expected to live in or near Milwaukee, WI, own and operate a personal vehicle and be prepared to work evenings and weekends as needed.


The Facilities Manager is responsible for the following duties:

  • Develops, recommends for approval, and implements policies, plans and execution strategies for facility utilization. These protocols are designed to provide all patrons and facility guests with a safe, excellent and enjoyable experience of the highest quality that is consistent with the vision, mission and reputation of the MSO.
  • Assists with the management of all facility spaces, rooms, and venues using various management software. Ensures all building services are scheduled appropriately.
  • Oversees, plans and coordinates building systems functions. Ensures that building systems and conditions are optimized to meet the needs of patrons, guests, volunteers, employees and MSO property.
  • Works with vendors to ensure proper maintenance and repairs of building systems, including Metasys/Johnson Controls for the HVAC system.
  • Implements regular preventive maintenance programs and repairs as needed. Oversees maintenance activities including routine cleaning and repairs.
  • Manages all security and custodial related systems, staff and policies. Oversees processes to help ensure safety and protection of patrons, guests, volunteers, employees and MSO property. Implements, evaluates, revises and enforces safety and emergency procedures. Partners with appropriate local, state and regional agencies to ensure facilities are in compliance with all legal codes and standards. Coordinates event traffic needs with appropriate authorities.
  • Coordinates and supervises custodial services. Integrates custodial staff activities with the customer service and programming activies of the facility.
  • Prepares, recommends for approval, and manages facility operating budget. Identifies and implements cost-saving measures as appropriate.
  • Responds to off-hours emergencies, reporting on-site when required
  • Manages key and keycard tracking systems
  • Performs other duties as assigned.


Security, information technology, custodial and other security or facility related service providers/employees.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position requires: a bachelor's degree or equivalent experience in a related discipline; experience with database and information systems (IT and/or computer programming is not required); competence with office equipment and technology, including Internet, email, and Microsoft Office (Word, Excel, Outlook); and a minimum of five (5) years  of applicable facilities management.


Driver’s License


This position requires the ability to work effectively with patrons, orchestra members, staff, stagehand labor, guest artists, presenters, and volunteers, among others.

The ability to act with discretion and handle sensitive, confidential information is a must. An understanding of working with unionized labor is preferred. The position requires the ability to pay attention to details, handle many projects simultaneously, and demonstrate good judgment and maturity in decision-making. Also required are excellent verbal and written skills, ability to be a team player and a team leader, motivate others and manage others. S/he must have the ability to work collaboratively across the organization.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific physical abilities require by this job include the ability to walk quickly, stand, and move agilely for extended periods of time in venues and production spaces; ability to talk and hear; ability to lift and carry up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.


Please submit your resume, addressed to John Roloff, Senior Director of Orchestra & Facility Operations, by email in PDF or Word formats to Please, no phone calls or hard copy/physical mail submissions.

The MSO is an Equal Opportunity Employer.