The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Controller

Event & Volunteer Manager

Administrative Assistant

 

Controller

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Chief Financial Officer, the Controller provides the best possible support of the organization by assisting the activities of the Finance Department, including coordinating and collaborating in all accounting, financial, and tax reporting activities. Responsible for managing banking, insurance and investment relationships, and auditing processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop and implement accounting policies and procedures to comply with GAAP and statutory requirements.
  • Oversee accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and requirements.
  • Coordinate audit activity and provide interface with outside auditors.
  • Maintain proper controls to ensure that all tax payments, returns, and all other obligations are addressed in a timely manner.
  • Ensure that systems and processes are in place to support effective program implementation.
  • Assist in annual budgeting and planning process.
  • Assist in management of cash flow forecasting.
  • Assist in monthly close and financial statement preparation.
  • Prepare for and participate in regular Endowment, Audit, Pension, and Retirement committee meetings.
  • Other duties may be assigned as required by business needs.

CONTACTS WITH OTHERS

This position is integral in communicating with employees across all functions with budgetary and financial responsibilities. In addition, the position includes regular communication and direct contact with independent auditors, government agencies, and Board members.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

The position requires a Bachelor’s Degree in accounting, finance, or business, CPA preferred, and 5-7 years of finance and accounting experience.  Strong interpersonal and communication skills.  Knowledge of accounting and reporting software.  Knowledge of MIP and Tessitura a plus.

LANGUAGE SKILLS

Must have excellent verbal and written communication skills.

MATHEMATICAL SKILLS

This position requires advanced math skills.

REASONING ABILITY

Able to collect data and information, establish facts and draw valid conclusions.

OTHER SKILLS AND ABILITIES

This position requires experience with computerized accounting systems, demonstrated ability to meet deadlines and maintain highest level of confidentiality regarding business and staff information, excellent organizational skills and attention to detail. Familiarity with MIP and Tessitura preferred. Regular attendance is required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job-related stress may be encountered during high-peak times.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of the Milwaukee Symphony Orchestra to employ the most qualified person available for a job. This policy recognizes individual differences and the specific demands of each position. The MSO has a firm commitment to extend equal opportunity for employment and promotion to all people without regard to age, race, creed, color, disability, marital status, sex, national origin, ancestry, sexual orientation, arrest or conviction record, military service or any other characteristic prohibited by law except where a bona fide occupational qualification precludes employment.

AMERICANS WITH DISABILITIES ACT

The MSO complies with all provisions of the Americans with Disabilities Act and Accommodation of Disabilities. This means that we do not discriminate against any qualified individual with a disability in any phase of the employment relationship to include: application for employment, recruitment, hiring, promotion, and/or advancement in employment, compensation, training opportunities or other terms, conditions or privileges of employment.

The MSO believes in and practices equal employment opportunities for all employees and applicants for employment. Managers and supervisors are responsible for implementation of this policy. All questions about this Act should be discussed with the Human Resources Manager.

COMPENSATION

Salary will be commensurate with experience as appropriate.  The Controller is entitled to all benefits available to full-time employees including health, dental, life and long-term disability insurances and eligibility to participate in vision insurance, flexible spending account plans, and staff retirement savings plans.

The above is representative of the position; there may be other activities or responsibilities required which are not listed.  This does not constitute a contract with any person in any position.

HOW TO APPLY

To apply please send Resume and Cover Letter to Cynthia Moore, HR and Diversity & Inclusion Manager at hr@mso.org.

 

Event & Volunteer Manager

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Senior Director of Patron Experience, the Event & Volunteer Manager will work with executive leaders to align all special event objectives with MSO strategy, brand, purpose, and values, and serve as the project manager for all aspects of event planning and execution. The Event Manager’s most high-profile responsibility is MSO’s signature annual fundraising gala. In addition, this position will serve as the staff liaison with Forte, MSO’s Volunteer League. In partnership with Forte, the Event & Volunteer Manage will also recruit and manage volunteers for all MSO needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Serve as the project manager for all MSO special events including the day-to-day event planning, preparation and implementation
  • Support the development and adoption of best practices, training and high standards of excellence across all events
  • Collaborate with and serve the MSO staff to create events that fulfill their missions and goals
  • Working in concert with senior leadership, plan and execute MSO’s signature annual fundraising gala
  • Work closely with Resonance Food Co. to coordinate all food, beverage and service needs for internal MSO event.
  • Establish and maintain exterior vendor relationships
  • Plan all event details from communication plans to implementation and documentation
  • Establish timelines with specific deadlines to insure smooth and successful event execution
  • Present cost estimates in a timely manner
  • Manage event budgets to balance quality, function and cost
  • Work closely with facility staff to coordinate all facility needs
  • Assure all events are accurately documented in organizational calendars and systems
  • Plan for potential scenarios that could impact the integrity of the event
  • Manage events and address potential problems that may arise
  • Attend all special events and serve as the onsite contact for staff and vendors
  • Provide high-touch customer service to all patrons including working directly with event attendees on problems and inquiries
  • Staff and manage volunteers—cultivate strong relationships and drive volunteer participation
  • Recruit and manage all MSO volunteers using VolunteerHub
  • Maintain data integrity in VolunteerHub
  • Serve as the staff liaison with Forte. Attend all meetings and provide support as needed.
  • Other duties as assigned by the Senior Director of Patron Experience

IDEAL CANDIDATE

The ideal candidate will have 4+ years of non-profit event management experience with an impressive track-record and impeccable references.

The ideal candidate will demonstrate exceptional interpersonal skills, expert communication, organizational abilities and an ability to be calm under pressure. They will be highly self-aware, and be able to read and respond to verbal and non-verbal cues in others.

They will be able to promptly earn the full trust and confidence of the MSO staff by demonstrating outstanding judgment, creative and strategic thinking, thorough advance planning and consistent event management.

The ideal candidate will be able to support various levels of MSO staff and be willing to provide a high level of internal customer service. They will be able to find answers to questions that include offering alternative options when hurdles arise.

They will enjoy working as part of a team, but can work independently, and will welcome the creative challenge of implementing the orchestra’s long-term vision through a consistent series of short-term actions and behaviors which balance the artistic, logistical, practical, and financial demands of life in the 21st century orchestral community.

CONTACTS WITH OTHERS

This position is integral in planning events, coordinating volunteers and communicating with employees across all levels of the organization. In addition, the position includes communication and direct contact with patrons, donors, and outside vendors. The highest level of service is expected.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of catering and event planning best practices; 4+ years of experience in planning and implementing special events; independently manage multiple tasks and projects and meet deadlines; ability to communicate effectively with colleagues, internally and externally

EDUCATION AND/OR EXPERIENCE

The position requires a Bachelor’s Degree in a related field 4+ years of event planning and volunteer management experience. Strong interpersonal and communication skills. Extremely strong organizational skills and ability to crisis manage. Knowledge of Tessitura and VolunteerHub is a plus.

LANGUAGE SKILLS

Must have excellent verbal and written communication skills.

HOURS

This job is primarily completed during regular office hours of Monday – Friday, 8:00am to 5:00pm. Some evening and weekend hours are also required when events fall outside of the normal business hours.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job-related stress may be encountered during high-peak times.

PHYSICAL DEMANDS

This job requires the ability to lift 25 pounds, climb stairs and stand for extended periods of time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of the Milwaukee Symphony Orchestra to employ the most qualified person available for a job. This policy recognizes individual differences and the specific demands of each position. The MSO has a firm commitment to extend equal opportunity for employment and promotion to all people without regard to age, race, creed, color, disability, marital status, sex, national origin, ancestry, sexual orientation, arrest or conviction record, military service or any other characteristic prohibited by law except where a bona fide occupational qualification precludes employment.

AMERICANS WITH DISABILITIES ACT

The MSO complies with all provisions of the Americans with Disabilities Act and Accommodation of Disabilities. This means that we do not discriminate against any qualified individual with a disability in any phase of the employment relationship to include: application for employment, recruitment, hiring, promotion, and/or advancement in employment, compensation, training opportunities or other terms, conditions or privileges of employment.

The MSO believes in and practices equal employment opportunities for all employees and applicants for employment. Managers and supervisors are responsible for implementation of this policy. All questions about this Act should be discussed with the Human Resources Manager.

COMPENSATION

Salary will be commensurate with experience as appropriate.  The Events & Volunteer Manager is entitled to all benefits available to full-time employees including health, dental, life and long-term disability insurances and eligibility to participate in vision insurance, flexible spending account plans, and staff retirement savings plans.

The above is representative of the position; there may be other activities or responsibilities required which are not listed.  This does not constitute a contract with any person in any position.

HOW TO APPLY

To apply please send Resume and Cover Letter to Cynthia Moore, HR and Diversity & Inclusion Manager at hr@mso.org.

 

Administrative Assistant

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Chief of Staff, the Administrative Assistant provides the best possible administrative and customer service support to the organization and its constituencies. This position will satisfy the Milwaukee Symphony Orchestra’s front desk duties that occur on any given business day.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides excellent customer service, greets walk-ins and visitors, assesses needs, and directs them to the appropriate party.
  • Answers MSO general phone line and directs calls appropriately.
  • Monitors conference room reservations and prepares conference rooms for meetings as needed (i.e., coffee and water, conference line, Zoom, printing of meeting packets)
  • Assists in scheduling of meetings and calendar management for the senior leadership team.
  • Makes travel arrangements for the senior leadership team and guest artists, including transportation, hotel, meetings, and registrations; creates travel itineraries and agendas.
  • Assists the Finance Department in the daily processing of incoming checks and donations.
  • Accepts and distributes daily mail, faxes, and deliveries.
  • Completes expense reports for the President and Executive Vice President.
  • Takes inventory and places orders for office supplies, business cards, nametags, and other administrative printing needs.
  • Monitors mail machine and printers for any maintenance needs from appropriate vendors.
  • Responsible for kitchen maintenance, including but not limited to making daily coffee, running and unloading dishwasher daily, and ordering office catering as needed.
  • Assists in coordination of office gatherings and celebrations as needed.

CONTACTS WITH OTHERS

This position is integral in communicating with employees across all functions. In addition, the position includes regular communication and direct contact with all visitors and vendors.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

The position requires a high school diploma and 1-3 years of administrative experience. Strong interpersonal and communication skills.

LANGUAGE SKILLS

Must have excellent verbal and written communication skills.

MATHEMATICAL SKILLS

This position requires basic math skills.

REASONING ABILITY

Able to collect data and information, establish facts and draw valid conclusions.

OTHER SKILLS AND ABILITIES

This position requires basic knowledge of the following:

  • Microsoft Office, with familiarity in Word and Excel
  • Outlook 365 email and calendar
  • Zoom videoconferencing software
  • Use of office equipment (i.e., mail machine, fax machine, printers, etc.)

HOURS

This job is primarily completed during regular office hours of Monday – Friday, 8:30am to 5:00pm.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of the Milwaukee Symphony Orchestra to employ the most qualified person available for a job. This policy recognizes individual differences and the specific demands of each position. The MSO has a firm commitment to extend equal opportunity for employment and promotion to all people without regard to age, race, creed, color, disability, marital status, sex, national origin, ancestry, sexual orientation, arrest or conviction record, military service or any other characteristic prohibited by law except where a bona fide occupational qualification precludes employment.

AMERICANS WITH DISABILITIES ACT

The MSO complies with all provisions of the Americans with Disabilities Act and Accommodation of Disabilities. This means that we do not discriminate against any qualified individual with a disability in any phase of the employment relationship to include: application for employment, recruitment, hiring, promotion, and/or advancement in employment, compensation, training opportunities or other terms, conditions or privileges of employment.

The MSO believes in and practices equal employment opportunities for all employees and applicants for employment. Managers and supervisors are responsible for implementation of this policy. All questions about this Act should be discussed with the Human Resources Manager.

COMPENSATION

Hourly wages will be commensurate with experience as appropriate. The Administrative Assistant is entitled to all benefits available to full-time employees including health, dental, life and long-term disability insurances and eligibility to participate in vision insurance, flexible spending account plans, and staff retirement savings plans.

The above is representative of the position; there may be other activities or responsibilities required which are not listed.  This does not constitute a contract with any person in any position.

HOW TO APPLY

To apply please send Resume and Cover Letter to Cynthia Moore, HR and Diversity & Inclusion Manager at hr@mso.org.

 

The MSO is an Equal Opportunity Employer.

Click here to find information about upcoming orchestra auditions.