Employment & Auditions

The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Facilities Manager 

Human Resources, Diversity and Inclusion Manager


Facilities Manager  


Under the supervision of the Senior Director of Orchestra & Facility Operations, the MSO Facilities Manager overees assigned aspects of operating and maintaining the Symphony Center and associated office space. This is a new position, created in anticipation of the opening of the new Symphony Center.

Working closely with the administrative, production and rental departments to coordinate day-to-day operations and minor projects, the Facilities Manager ensures that facilities functions are incorporated effectively into the performance and events schedule while maintaining and emphasizing facilities policies and procedures. The center is not only home to the MSO but also rental events throughout the calendar year.

The Facilities Manager is expected to live in or near Milwaukee, WI, own and operate a personal vehicle and be prepared to work evenings and weekends as needed.


The Facilities Manager is responsible for the following duties:

  • Develops, recommends for approval, and implements policies, plans and execution strategies for facility utilization. These protocols are designed to provide all patrons and facility guests with a safe, excellent and enjoyable experience of the highest quality that is consistent with the vision, mission and reputation of the MSO.
  • Assists with the management of all facility spaces, rooms, and venues using various management software. Ensures all building services are scheduled appropriately.
  • Oversees, plans and coordinates building systems functions. Ensures that building systems and conditions are optimized to meet the needs of patrons, guests, volunteers, employees and MSO property.
  • Works with vendors to ensure proper maintenance and repairs of building systems, including Metasys/Johnson Controls for the HVAC system.
  • Implements regular preventive maintenance programs and repairs as needed. Oversees maintenance activities including routine cleaning and repairs.
  • Manages all security and custodial related systems, staff and policies. Oversees processes to help ensure safety and protection of patrons, guests, volunteers, employees and MSO property. Implements, evaluates, revises and enforces safety and emergency procedures. Partners with appropriate local, state and regional agencies to ensure facilities are in compliance with all legal codes and standards. Coordinates event traffic needs with appropriate authorities.
  • Coordinates and supervises custodial services. Integrates custodial staff activities with the customer service and programming activies of the facility.
  • Prepares, recommends for approval, and manages facility operating budget. Identifies and implements cost-saving measures as appropriate. 
  • Responds to off-hours emergencies, reporting on-site when required
  • Manages key and keycard tracking systems
  • Performs other duties as assigned.


Security, information technology, custodial and other security or facility related service providers/employees.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position requires: a bachelor's degree or equivalent experience in a related discipline; experience with database and information systems (IT and/or computer programming is not required); competence with office equipment and technology, including Internet, email, and Microsoft Office (Word, Excel, Outlook); and a minimum of five (5) years  of applicable facilities management.


Driver’s License  


This position requires the ability to work effectively with patrons, orchestra members, staff, stagehand labor, guest artists, presenters, and volunteers, among others.

The ability to act with discretion and handle sensitive, confidential information is a must. An understanding of working with unionized labor is preferred. The position requires the ability to pay attention to details, handle many projects simultaneously, and demonstrate good judgment and maturity in decision-making. Also required are excellent verbal and written skills, ability to be a team player and a team leader, motivate others and manage others. S/he must have the ability to work collaboratively across the organization.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific physical abilities require by this job include the ability to walk quickly, stand, and move agilely for extended periods of time in venues and production spaces; ability to talk and hear; ability to lift and carry up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.  


Please submit your resume, addressed to John Roloff, Senior Director of Orchestra & Facility Operations, by email in PDF or Word formats to roloffj@mso.org. Please, no phone calls or hard copy/physical mail submissions.

The MSO is an Equal Opportunity Employer.



Human Resources, Diversity and Inclusion Manager


Under the direction of the President & Executive Director, the Human Resources (HR), Diversity and Inclusion Manager serves as a key member of the executive team. The Human Resources, Diversity and Inclusion Manager provides oversight, planning and management of the human resources function of the Milwaukee Symphony Orchestra (MSO) while pursuing the organization’s values and strategic commitment to attract, retain, advance and support a diverse workforce that thrives in a respectful, inclusive and equitable workplace and culture.  

The MSO’s workforce is a mix of union and non-union personnel. The non-union administrative staff includes approximately 50 employees. The MSO’s 70+ musicians work under a collective bargaining agreement.


  • Oversee, monitor and develop comprehensive HR strategies, policies and practices that support the organization’s goals and needs, and that creates a diverse, respectful, welcoming and inclusive work environment for all employees.
  • In partnership with executive team, lead strategic thinking and planning related to organizational development and structure. 
  • Oversee and implement administrative staff recruiting and selection process. Design and implement strategies and protocols to build capacity for all departments to interview, hire and retain a diverse workforce.
  • With the assistance of the Finance Department, manage accurate processing and recording of MSO’s payroll, provide timely and accurate financial information and perform payroll department operations.
  • Monitor compensation to ensure equitable treatment and industry alignment;
  • Implement effective administrative staff orientation and on-boarding programs, in addition to coaching, training and professional development opportunities.
  • Oversee system of administrative staff evaluation, provide guidance and training to supervisors to enhance effectiveness of evaluation process. Advise managers and supervisors to enhance performance improvement processes.
  • Assist Director of Orchestra Personnel with HR strategies, policies and practices that support the organization’s union workforce.
  • Create strategies that encourage team building and increase communication across administrative departments and between administration and artistic areas. Develop and implement strategies for demonstrating employee value and appreciation. Monitor organization's culture to ensure that it supports the MSO's values and goals. 
  • With the assistance of the Finance Department, recommend and obtain cost-effective employee benefits, monitor national benefits environment for options and cost savings. Oversee benefit orientations and training as needed.
  • Lead organization’s compliance with federal, state and local legal requirements (EEO, ADA, FMLA, ERISA, OSHA, etc.). Keep job knowledge up to date by participating in industry-related organizations and conferences, and maintaining and expanding professional networks.


  • Bachelor’s Degree in human resource management or related field required.
  • 3-5 years of HR experience.
  • SHRM-CP or SHRM-SCP and CEBS professional designations preferred.
  • Experience working in ADP Workforce Now preferred.
  • Strong interest in the mission and vision of the Milwaukee Symphony Orchestra.
  • Strong self-starter with superior organizational, communication and interpersonal skills.
  • Must be a collaborative team member with known leadership and management skills.
  • Ability to meet deadlines and handle a wide variety of responsibilities.
  • Strong analytical skills and a thorough knowledge of plan designs.
  • Excellent communication and organization skills.


Salary is commensurate with experience. The MSO offers a competitive benefits package, which includes medical, disability, life insurance, 403b retirement plan, and paid time off.

To apply, please send a cover letter, salary requirements, resume and references to Heidi Gempeler, gempelerh@mso.org. Candidates selected for further consideration will be contacted. Position will be open until filled. No phone calls please.

The MSO is an Equal Opportunity Employer.


Information on upcoming audition opportunities: