Employment & Auditions

The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Development Associate

Individual Giving Manager

 

Development Associate

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Annual Fund Manager, the Development Associate serves as a support staff member, facilitating the ongoing operations and activities of the Development Department, and particularly pertaining to the MSO’S Annual Fund. All duties are performed with the ultimate goals of contributing to department efficiency, and increasing the MSO’s positive relationships with donors and friends.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

  • Serve as lead for gift entry and batch execution within Tessitura database, performing this essential duty punctually on a daily basis. Manage credit card billing and web contribution activity regularly.
  • Prep and mail donor acknowledgment letters on a daily basis, ensuring all donors are thanked within three days of their gift, and that letters are personalized by the appropriate gift officer.
  • Enter data and update Tessitura constituent records accurately, maintaining gift records, contact information, bio information, stock transactions, touch points, plan steps, and other development detail. Assist the Development Systems Manager in maintaining best practices for the database, ensuring data integrity.
  • Assist with grant proposals and solicitation letter writing, as well as occasional written correspondence on behalf of senior staff and volunteer solicitors.
  • Conduct prospect research on behalf of the department’s Vice President and managers as assigned by the Annual Fund Manager. Gain proficiency with tools such as Foundation Directory and Wealth Engine to gather relevant detail on individuals, foundations, and corporations.
  • Assist the Annual Fund Manager and Patron Systems Manager in fulfilling ongoing deliverables associated with the Patron VIP program and its Symphony Friends members.
  • Assist Vice President of Development and department staff on support projects as assigned by the Annual Fund Manager: ordering department paper collateral, refreshing protocol lists, scheduling donor meetings, facilitating donor communications, prepping solicitation packets, filing (shared drives and physical), coordinating mailings and more.
  • Coordinate internal department calendar and assist with the arrangement of department meetings and Development Committee meetings, i.e. room accommodations, refreshments; and edit and assemble meeting agendas, minutes and printed materials.
  • Answer calls to department general extension, retrieve and respond to emails on donations@mso.org as well as voice messages in reservation line inboxes, and maintain office hard files.
  • Serve as a Development representative at MSO concerts, campaign meetings, and special events as needed.
     

CONTACTS WITH OTHERS

This position is highly visible and has contact with MSO Board Members, campaign volunteers, MSO staff and orchestra members and prominent community leaders.
 

QUALIFICATION REQUIREMENTS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The successful candidate will be very detail-oriented with excellent organizational skills. A professional phone manner, high-level customer service skills and experience working with many different constituencies in a team environment are necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

EDUCATION AND/OR EXPERIENCE

This position requires a Bachelor’s Degree in a related discipline and at least 1-2 years development experience is preferred, or 1-2 years in a customer service or clerical position. Knowledge of Tessitura is a plus.
 

LANGUAGE SKILLS

This position requires excellent verbal and written communication skills.
 

MATHEMATICAL SKILLS

General book-keeping skills are required. Familiarity with Microsoft Excel highly preferred.
 

REASONING ABILITY

This position requires the ability to multi-task.
 

EQUIPMENT REQUIRED

Must be able to use a computer on a daily basis and associated software, including word processing and CRM database, calculator, credit card machine, telephone, voicemail, copier, postage meter and fax on a daily basis.
 

CERTIFICATES OR LICENSES REQUIRED

None
 

VISIONS REQUIREMENTS

Must be able to see near and far as well as adjust focus.
 

PHYSICAL ACTIVITIES REQUIRED

During the normal workday and percentage of time spent in these activities:

  • Sitting: 65 Standing: 5
  • Walking: 15 Lifting *
  • Squatting: 5 Stooping: *
  • Bending: 5 Twisting: *
  • Driving: * Climbing: *
  • Reaching: * Pushing/Pulling: *
  • Fingering (picking, pinching with fingers): 10
  • Grasping (applying pressure to object with fingers/palm):50
  • Feeling (perceiving attributes of object): 25
  • Talking: 30 Hearing: 70 Repetitive motions of wrists, hands, fingers: 50

 * Less than 5% of time devoted to this activity

The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.

Application Process: Please submit your resume, addressed to William Loder, Annual Fund Manager, by email in PDF or Word formats to hr@mso.org. Please, no phone calls or hard copy/physical mail submissions.

 

Individual Giving Manager

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Senior Director of Development, the Individual Giving Manager oversees the identification, cultivation and highly personalized solicitation of individual donors and prospects targeted for gifts of $1,000 to $3,000 in helping to meet annual fundraising goals. These donors and prospects may elect to make gifts through charitable funds, family foundations, or privately-held corporations. The Individual Giving Manager is expected to meet in-person with donors and prospects and be externally focused and therefore enhancing the donors’ relationships with the MSO. Knowledge of music and/or the arts is preferable.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage a portfolio of approximately 200 individual donors and prospects who have the capacity to gift between $1,000-$3,000 to the MSO’s annual operating campaign, with the goal of maximizing support from each donor.

Goals for these donors include:

  • At least one focused visit with each donor per year, and 3-6 meaningful contacts, including stewardship, event attendance, phone calls, cards, etc.
  • Creation of an individualized Moves Management plan for each donor.
  • Understand the MSO donors’ individual motivations and aspirations to help drive increased giving.
  • Utilize research, data analysis, personal contacts, volunteers, and staff to create lasting relationships with MSO donors.

Goals for prospects and new donors include:

  • Development, implementation and tracking specific programs that will identify, solicit, involve, and retain new donors at giving levels of $1,000-$3,000. A percentage of this portfolio will be new donors each year.
  • As part of the Development team, work to leverage relationships with these prospects to explore all avenues for increased giving as well as planned giving opportunities.

Prepare and write proposals, solicitation letters and reports as needed.

Assist with various development events and functions to raise awareness and contributions.

Manage Maestro’s Club and serve as Development representative at MSO concerts and events as needed.

Serve as Concert Duty Manager at MSO concerts as needed. 

Assist with other campaigns or projects as directed or needed.

Additional duties may be assigned for professional growth and as the needs of the office change.

 

SUPERVISORY RESPONSIBILITIES

None to date.

 

CONTACTS WITH OTHERS

This position is highly visible and has contact with MSO donors, MSO ticket buyers and concert attendees, MSO Board members, Forte, Crescendo, campaign volunteers, MSO staff and orchestra members.

 

QUALIFICATION REQUIREMENTS

The Milwaukee Symphony Orchestra seeks a candidate with three to five years of development experience in a non-profit environment.  A proven track record of success in relationship fundraising management is required. This position is highly visible and has contact with MSO leadership, campaign volunteers, MSO staff and orchestra members and prominent community leaders.  The ideal candidate must be able to meet the donor where he/she is, and tailor strategies to his/her interests.  He or she must be adept at soliciting gifts from prospective and current donors and at developing relationships with prospects new to the organization.  A solid understanding of fundraising principles is required. He or she will also have a keen appreciation for the organization’s history, mission, and contributions to the arts.  The successful candidate will welcome the opportunity to attend evening and weekend concerts on a regular basis, to participate in special events, and to become a visible and active member of the Milwaukee community.

 

EDUCATION

A Bachelor’s degree (or a combination of education and experience sufficient to successfully perform the essential duties of the job). Ease in working with donor databases is required. Tessitura database experience helpful. This position requires excellent verbal and written communication skills. Experience with music desired.  Intellectual curiosity is a must.

 

EQUIPMENT AND LICENSES REQUIRED

Access to a car and a valid driver’s license are essential to perform this position.  Must have a cell phone.  Must be able to use a computer and related software, as well as a printer, telephone, voice mail, fax, copier/scanner and calculator.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

PHYSICAL DEMANDS

Must be able to carry boxes up to 25 pounds, and climb ladders to install banners or signage. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  Manual dexterity required in order to use keyboard effectively. 

The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.

Application Process: Please submit your resume, addressed to Alice Wilson, Senior Director of Development, by email in PDF or Word formats to hr@mso.org. Please, no phone calls or hard copy/physical mail submissions.

 

The MSO is an Equal Opportunity Employer.

AUDITIONS

Information on upcoming audition opportunities: