Employment & Auditions

The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Receptionist and Ticketing Assistant

 

receptionist and ticketing assistant

JOB PURPOSE AND REPORTING STRUCTURE

Under the direction of the Patron Services Manager, the Receptionist & Ticketing Assistant provides the best possible administrative and customer service support to the organization and its constituencies. This position will satisfy the Milwaukee Symphony Orchestra’s front desk duties that occur on any given business day. This position will directly assist the Ticket Office throughout the work week, answering ticketing phone inquiries and processing orders daily.

ESSENTIAL DUTIES AND RESONSIBILITIES
Include the following.  Other duties may be assigned.

Receptionist:

  • Switchboard phones
  • Walk-ins and visitors
  • Packages and faxes
  • Daily mail
  • Kitchen
  • Special projects

Ticketing Assistant:

  • Season and single ticket orders (Tessitura)
  • Ticketing phone inquiries
  • Ticket exchanges
  • “Comp” requests, donations, promotions, giveaways, etc.
  • Season tickets calls and mailings
  • Customer service
     

EDUCATION AND/OR EXPERIENCE

This position requires a High School diploma or equivalent along with good customer service skills and computer literacy (Microsoft Office, Word and Excel). Excellent verbal communication skills using appropriate grammar, good phone etiquette and a neat appearance are required.  Prior work in an office environment is desired. Tessitura experience is desired.

​The above is representative of the position; there may be other activities or responsibilities required which are not listed. This does not constitute a contract with any person in any position.
 

Application Process: Please submit your resume, addressed to Luther Gray, Patron Services Manager, by email in PDF or Word formats to hr@mso.org. Please, no phone calls or hard copy/physical mail submissions.

The MSO is an Equal Opportunity Employer.

 

AUDITIONS

Information on upcoming audition opportunities: