Menu
Start Shopping - Click to Get Tickets Now
Play your part - Donate Now!

VISIT US

Administrative & 
Ticket Office

1101 North Market Street
Suite 100
Milwaukee, WI 53202

CONTACT US

Ticket Office:
414.291.7605
Common questions

Administration:
414.291.6010

Email: info@mso.org

 

Employment

 

The Milwaukee Symphony Orchestra currently has the following employment opportunities available:

Artist Liaison

Development Systems Manager

Stage and Classical Production Manager

Chorus Manager

ARTIST LIAISON AND ASSISTANT TO THE MUSIC DIRECTOR

Job Overview

The Milwaukee Symphony Orchestra (MSO) seeks outstanding candidates for the position of Artist Liaison and Assistant to the Music Director. An integral member of the artistic and operations team, the MSO’s Artist Liaison and Assistant to the Music Director provides the best possible customer service for the Music Director and staff conductor(s), guest artists and their management, and MSO staff by providing logistical and communications support. The Artist Liaison and Assistant to the Music Director works at venues during the majority of MSO rehearsals and performances, in the staff offices for meetings and administrative responsibilities, and in their car as needed to provide transportation and other services. To provide this world-class support, individuals in this position must exhibit a high degree of emotional maturity, flexibility, and discretion. The Artist Liaison and Assistant to the Music Director is expected to reside in or near Milwaukee, WI and own and operate an automobile.

Works with: Artistic Curation and Operations teams; Education and Community Engagement team; Marketing and Communications team; Development team; Milwaukee Symphony Orchestra musicians; artists and artist management; third-party venues and service providers. 

Primary Duties and Responsibilities

The Artist Liaison and Assistant to the Music Director is expected to be responsible for the following duties, as well as additional ones, as assigned

General Administration

  • Work with Artistic and Operations departments throughout the development of season schedules and rehearsal orders; communicate program information to staff according to internal guidelines.
  • Work with the Director of Artistic Planning to develop and maintain artistic budgets; track day to day expenses; update forecasts and review actuals accounting.
  • Document and maintain records of artist contacts, contracts, and information with electronic databases (OPAS, ArtsVision) and file systems; provide information as needed to other departments.
  • Coordinate keyboard tuning.
  • Proofread all materials containing program information (including concert programs and advertisements) about Music Director or guest artists;
  • Assist with production of annual orchestra calendar.
  • Perform data entry and letter writing.

Artistic Management

  • Issue contracts and coordinate schedules with artist managements as requested by the Director of Artistic Planning. Distribute contract riders and rehearsal orders to staff as directed. Coordinate with the Finance department the timely payment of artist fees.
  • Ensure that accurate, complete artist files and records are maintained.
  • Cultivate strong and positive relationships with artists and their agents.
  • Create and facilitate itineraries and travel arrangements for all guest artists and conductors; provide up-to-date listings of artist dressing room, ticket needs and itineraries.
  • Set up dressing rooms including food and amenities; provide local ground transportation as needed.
  • Assist in securing guest artists and coordinating logistics for educational and community concerts.
  • Maintain relations with local hotels; secure guest artist reservations and negotiate rates at hotels.
  • Coordinate and perform artist duty and rehearsal duty.
  • Coordinate/escort artist(s) to appearances at Education, Development and Public Relations events as needed.

Music Director Assistance

  • Create and maintain Music Director’s calendar and schedule of events.
  • Coordinate attendance at meetings, donor events, and special events.
  • Schedule travel and hotel stay as needed.
  • Oversee correspondence and serve as Music Director’s contact person at MSO
  • Be present to provide assistance to Music Director during the services he conducts, as needed.

Required Qualifications

  • Outstanding customer service, relationship management, and proactive communication skills
  • High degree of organization and ability to handle many projects simultaneously
  • Budget, forecast, and expense management experience
  • Ability to act with discretion and handle sensitive, confidential information
  • Authorization to work in the United States
  • Basic knowledge of classical music is preferred. 

FLSA Status Compensation

The position is a full time, exempt position and is available immediately. Salary will be commensurate with experience, to be discussed at time of interview. The MSO provides benefits including medical, dental, vision, long and short-term disability, and life insurances.

To Apply

Please submit a cover letter and resume, addressed to Ian Harwood, VP and Chief Operating Officer, by email in PDF or Word formats to hr@mso.org . Please, no phone calls or hard copy/physical mail submission. Please submit any queries by email to hr@mso.org. The MSO is an Equal Opportunity Employer.

 

DEVELOPMENT SYSTEMS MANAGER

Job Overview

Under the direction of the Vice President of Development and in alignment with the Annual Fund Manager, the Development Systems Manager provides the best possible support of MSO Development efforts by managing and maintaining donor record and data processes. This position is responsible for the management of donor information—including donor gift entry and acknowledgment; individual and corporate billing, tracking fundraising campaigns; creating department reports; creating and maintaining donor information tracking systems. Identifies and resolves issues with donors, systems, and software as appropriate. 

Primary Duties and Responsibilities

  • Manages development processes in Tessitura including campaign and appeal set-up using best-practice methods.  Manages and updates all donor records accurately, including bio information, data entry, gift records, stock transactions and correspondence.  
  • Participates in planning and implementation of data extraction for campaign appeals, mailings. Responsible for accuracy of data. Recommends data segments and campaign strategies to colleagues.
  • Creates and maintains donor information tracking systems that best utilize the data repositories built into the database, taking into account frequency of use.
  • Maintains and updates department reports, both electronic and paper, in a manner that is accessible to staff and useful for volunteers for campaign execution.  Prepares weekly campaign revenue and solicitation tracking reports.  Works with Finance Department, generates daily reports for batch transactions, full month-end departmental reporting and additional reports and information as requested.  Works with department members to find the best report options to accomplish campaign analysis and strategy needs.  
  • Supervises donor acknowledgement letters for the Annual Fund, and prepares pledge reminders/monthly billing statements, event invitations and other mailings generated by members of the Department.  Record donor benefit preferences during gift acknowledgement for Annual Fund team.
  • Maintains donor recognition lists (Annual Fund, MLS, and Endowment) for all MSO periodicals (Encore, Annual Report, etc.).  Prepares and reviews for accuracy any needed invitation lists for development events.
  • Maintains, at all times, positive relationships with volunteers, prospects and donors, facilitating the needs of other MSO departments whenever possible.  Handles inquiries, assists with donor questions or requests, working closely with Finance and other departments to facilitate customer needs and to ensure accurate record-keeping.  Maintains strictest confidentiality of prospect and donor information, campaign progress and organizational information.
  • Thoroughly understands all Development Department and general office software and equipment.  Investigates and incorporates processes and procedures for the management of the data in Tessitura.  Participates in the Tessitura audit team.  Audits Tessitura data standards and reviews how information is being inputted into the system.  
  • Acts as trainer for new department team users on the system. Organize and communicate Tessitura training sessions for department staff.  
  • Documents processes and systems to ensure adequate controls and consistency.
  • Participates in Milwaukee Arts Partners (MAP) meetings and strategic planning sessions in order to maximize the use of Tessitura and recommend best practices.

Education and Qualifications

This position requires a Bachelor’s Degree—Business field is desirable. Bookkeeping, balancing receipts/sales, and data maintenance/analysis experience are desired. Excellent communication skills, both written and verbal, are required for this position. Acute attention to detail, database, and word processing skills, including MS Office Programs, are required.  A basic knowledge of fundraising and experience using Tessitura software are preferred.  Must have the ability to maintain confidentiality of records and information.

To Apply

If interested in application, please send resume which includes history of database experience and salary requirements to hr@mso.orgThe Milwaukee Symphony Orchestra is an equal opportunity employer.

 

STAGE AND CLASSICAL PRODUCTION MANAGER

Job Description 

The Milwaukee Symphony Orchestra (MSO) seeks outstanding candidates for the position of Stage and Classical Production Manager. An integral member of the operations team, the MSO’s Stage and Classical Production Manager oversees the staging requirements and logistics, including technical elements and physical conditions, for all Milwaukee Symphony Orchestra-sponsored events in multiple venues, and is responsible for planning and acquisition of equipment for main-stage classical concerts. The Stage and Classical Production Manager provides physical labor, moving items up to 50 lbs. in weight, and the best possible customer service, communications, project management, and support internally with operations and artistic staff, and with orchestra personnel, as well as external organizations including venues, presenters, equipment providers, and service providers. To provide this world-class support, individuals in this position must exhibit a high degree of emotional maturity, flexibility, and discretion.

Upon hiring the Stage and Classical Production Manager will submit an application to join IATSE Local 18 following the orientation period (pre-existing IATSE membership is not required to apply). The Stage and Classical Production Manager is expected to live in or near Milwaukee, WI, own and operate a personal vehicle, be prepared to work evenings and weekends, and be able to operate rental vehicles and trucks (a commercial driver’s license is not required).

Job Responsibilities

 The Stage and Classical Production Manager is expected to be able to be responsible for the following duties, as well as additional ones, as assigned:

  • Serve as a “customer service agent” on behalf of the Artistic and Operations teams and orchestra personnel by proactively communicating, managing, and assisting all constituencies involved with the on- and back-stage experience.
  • Oversee day-to-day operations logistics for classical main-stage concert productions including equipment and instrument acquisition as needed; prepare and distribute production documents
  • Stage and equipment manage all orchestral services, including tours, run-outs, and one-offs; be able to work evenings and weekends, as many orchestra services take place during these times.
  • Work as a stagehand to set the stage and move equipment, including venue load ins/outs.
  • Working with the Director of Production and venue representatives, prepare and review stage crew schedules; order labor with supervisor approval as needed.
  • Working with the Personnel Manager, ensure individual orchestra member equipment is available and set as needed.
  • Use best judgment and diplomacy when working with orchestra musicians to accommodate requests for adjustments to set-ups.
  • Serve as liaison with performance venues for logistics, equipment needs, etc. for all orchestra services.
  • Assist with concert production elements (lighting, sound, stage set-up, environmental, etc.) for all MSO performances.
  • Negotiate agreements with third-party equipment and instrument providers.
  • Advance each service with conductor, guest artists, personnel manager and librarian to ensure proper equipment is rented, set-up is planned, and that necessary large instruments, chairs and music stands are available and will be set as needed.
  • Advance load ins and outs and labor needs with various venues.
  • Advance tour and run out venues, including artist dressing rooms and support spaces.
  • Coordinate trucking needs; transport equipment in rental vehicles and trucks.
  • Coordinate media capture stage needs and setups with Staff Audio and Video Producer.
  • Document and maintain records of production documents and contracts with electronic databases (OPAS, ArtsVision) and file systems.
  • Working with the Director of Production, develop, maintain, and monitor production budgets, forecasts, and actual; process check requests and invoices for relevant expenses.
  • Ensure compliance with musician, stagehands, venue, and other labor and negotiated agreements; adhere to IATSE Local 18 requirements (including certification training as needed).
  • Perform equipment maintenance and basic carpentry as requested; maintain equipment inventories.

Required Qualifications

  • Outstanding customer service, relationship management, and proactive communication skills
  • High degree of organization and ability to handle many projects simultaneously
  • A minimum of three (3) years with a professional orchestra, opera, theatre, ballet, or performing arts organization or festival working in technical theatrical arts or artistic production, including experience with lighting and sound equipment
  • Ability to carry equipment up to 50 lbs. in weight
  • Schedule flexibility, as many orchestral services take place in the evenings and on weekends
  • A high degree of emotional maturity, flexibility, and discretion
  • Experience with technical design software, such as AutoCAD, and with carpentry and shop equipment is preferred.
  • Authorization to work in the United States

FLSA Status and Availability

Depending on qualifications, the position will be offered as part time (seasonal) or as full time. In both cases, the position is FLSA exempt. The position is available immediately.

Compensation: Salary will be commensurate with experience, to be discussed at time of interview. Benefits including medical, dental, vision, and long and short-term disability are available.

Application Process

Please submit a cover letter and resume, addressed to Ian Harwood, VP and Chief Operating Officer, by email in PDF or Word formats to hr@mso.org by August 15, 2015. Please, no phone calls or hard copy/physical mail submission.

Please submit any queries by email to hr@mso.org. The Milwaukee Symphony is an Equal Opportunity Employer.

 

CHORUS MANAGER

Job Overview

The Chorus Manager is responsible for the operational and logistical preparation and personnel management for the Milwaukee Symphony Orchestra Chorus. The Chorus Manager provides the best possible customer service, communications, management, and support for the MSO Chorus and staff to ensure chorus members and audiences alike share the highest level artistic and production experience. The Chorus Manager works closely with staff teams, most notably the artistic curation and operations teams, as well as with external organizations including rehearsal/audition venues, presenters, and service providers.The Chorus Manager is expected to live in, or be able to easily commute, to the Milwaukee, WI metro area for chorus services, own and operate a personal vehicle, and to work evenings and weekends.

Job Responsibilities

The Chorus Manager is expected to be able to be responsible for the following duties, as well as additional ones, as assigned:

Chorus Operations

  • Serve as a “customer service agent” on behalf of the MSO Chorus by proactively communicating, managing, and assisting all constituencies involved with the concert experience.
  • Staff all Chorus rehearsals, auditions, and performances. Manage relationship with venues for rehearsals and auditions.
  • Serve as Chorus personnel manager. In collaboration with Chorus director(s), manage auditions, evaluation of membership, and consultation with members on all artistic issues and needs.
  • Manage Chorus volunteer leaders, including Section Managers, Professional Core, Ticket Liaison, etc.
  • Consult with MSO Orchestra Librarian and Director of Artistic Planning team to determine music needs for each season (i.e., available editions of scores and if the scores are owned by the MSO or must be purchased/rented).
  • Manage annual Chorus budget.
  • Maintain Chorus library and distribution/collection of scores to/from members.
  • Develop, maintain, and monitor Chorus budgets, forecasts, and actuals with the Director of Operations; process check requests and invoices for relevant expenses.
  • Submit payroll requests for rehearsal pianist(s), and diction and language coach(s).
  • Coordinate with the Director of Operations in the planning Chorus rehearsals and performances, including the reservation and setup of venues (including handicapped accessibility).
  • Setup rehearsal and performance venues as required and permitted (this may include arriving prior to rehearsal start to monitor room setup and adjust as needed).
  • Coordinate with the Stage Manager to and oversee the planning, setup, and execution of MSO concerts involving the Chorus.
  • Maintain electronic database of chorus library inventory, including music checked out to members or rented to other groups (electronic check-in/check-out); update existing library database as needed.
  • Consult with MSO Orchestra Librarian and Director of Artistic Planning to determine music needs for each season (i.e., available editions of scores and if the scores are owned by the MSO or must be purchased/rented).
  • Manage Chorus auditions, evaluation of membership, and consultation with members on all artistic issues in collaboration with Chorus Director.
  • Prepare and provide choral scores to conductors and rehearsal pianists in advance of a concert cycle for rehearsal and schedule preparation.
  • Create and produce Chorus Handbook and Calendar each spring.
  • Proofread relevant program book copy (e.g. chorus rosters).

Chorus Personnel Management

  • Oversee maintenance of all Chorus personnel records with electronic databases (OPAS, ArtsVision) and file systems, including contact information, singer status changes, attendance, and other necessary information; inform Section Manager of information updates.
  • Maintain records of number/voice part distribution of singers.
  • Generate chorus rosters; make singer assignments for divisi in the music.
  • Prepare chorus seating charts for rehearsals and performances as necessary.
  • Maintain confidential artistic database on both current and alumni singers, including audition scores.
  • Maintain list of any singers on probationary status. Follow up with assigned Section Manager(s) to review singer progress during season. Process any mid-year re-audition recommendations received from Section Managers or Professional Core members.
  • Provide forms for and facilitate Section Managers’ completion of year-end reports for singers assigned to them. Collect completed year-end forms from Section Managers; record final attendance totals on each.
  • Provide verbal and written announcements to the Chorus as needed to keep all informed of schedule/policy changes or other pertinent information.
  • Assign singers to respective Section Managers. Supervise volunteer Section Managers and other volunteers.
  • Provide singer names to Marketing Department for publications according to published program schedule. Provide Chorus updates for the MSO web site to designated staff. Provide information on annual Chorus auditions to Marketing for public release.
  • Collect music deposits from new members and process with Finance Department; submit requests for refund of music deposits to Finance as needed. 

Chorus Auditions

  • Coordinate annual summer audition dates (4-8 dates), and mid-season January audition dates (1-2 dates), including securing a venue, preparing all audition materials, and managing audition day logistics.
  • Field new Chorus audition inquiries.
  • Schedule all audition appointments.
  • Track Chorus re-audition cycles and communicate appropriately with singers due to audition each year.
  • Prepare all chorus audition forms and update existing personnel folders prior to auditions.
  • Conduct post-audition conferences with each singer and inform all singers of audition results.

Required Qualifications

  • Outstanding customer service, relationship management, and proactive communication skills
  • High degree of organization and ability to handle many projects simultaneously
  • A bachelor’s degree, preferably in music, choral conducting, choral arts, performance, or a related discipline
  • Schedule flexibility, as many chorus services take place in the evenings and on weekends
  • A high degree of emotional maturity, flexibility, and discretion
  • Authorization to work in the United States

FLSA Status and Availability

The position is an all year, part time, exempt position, and is available immediately. Salary will be commensurate with experience, to be discussed at time of interview. Benefits are not offered.

To Apply

Please submit a cover letter and resume, addressed to Ian Harwood, VP and Chief Operating Officer, by email in PDF or Word formats to hr@mso.org . Please, no phone calls or hard copy/physical mail submission.

Please submit any queries by email to hr@mso.org. The Milwaukee Symphony Orchestra is an Equal Opportunity Employer.
 

 

 

 

AUDITIONS

For orchestra auditions, please see the MSO Auditions page.

For chorus auditions, please see the Chorus Auditions page.