At the Concert

 


What if I arrive late?

Concerts begin promptly. Due to our Late Seating Policy, please plan on arriving 30 minutes before the concert. Out of courtesy to musicians and other patrons, latecomers and those who must leave during the performance will be seated or reseated between complete works or at intermission. TV monitors are stationed in Anello Atrium for viewing the live performance.


Where can I get more information if I can't find my answer on mso.org?

For information on tickets, performances, programs, parking, restaurants, or anything else having to do with your MSO experience, call the MSO Ticket Office at 414.291.7605. We will be happy to assist you. On weekends or the day of a concert in Uihlein Hall, call the Marcus Center Box Office at 414.273.7206.


What should I wear to an MSO performance?

Whether you wear bejeweled rings or nose rings, everyone is welcome at our concerts and we’re happy to say that we have no dress code. As a general guideline, most of our audience members opt for business casual attire. Please remember that this time is for you, and we want you to be comfortable.


Can I take photos or videos at concerts?

Please be adivised that there are no photographs or video recordings of any kind allowed during Milwaukee Symphony Orchestra performances.


How long do most concerts last?

Most Classics, Pops, and Special Presentation concerts last about two hours, including intermission.


When do I applaud?

We love your enthusiastic applause! At Pops concerts, we encourage applause after every piece. During Classics concerts, it is customary to hold your applause until all movements are complete. We list the number of movements for each work in our program book, Encore.


Do I need to “prepare” for classics concerts in order to appreciate the music?

While you can always enjoy the music as it is performed, you can enhance your concert experience with a better understanding of the story behind the music. We invite all ticket holders to attend Meet the Music, a FREE informational presentation held one hour before each Classics concert. We publish program notes in our program book, Encore, and you can read them ahead of time at mso.org.


Can I bring my children to concerts?

Introducing children to the spectacular world of classical music is a gift that will last a lifetime. Please do note that we require all patrons of any age to have their own concert ticket. Children six years of age and older are welcome to attend regular concerts when accompanied by an adult, while Joan Steele Stein Family Concerts are especially designed for children 3-10 years of age.


What is the MSO Weather Policy?

The Milwaukee Symphony Orchestra rarely cancels public performances due to weather and we recommend adjusting your travel time accordingly. If you are joining us from out of town, you may wish to seek overnight accommodations from this list of downtown area hotels.

Should a performance be cancelled due to weather, the Milwaukee Symphony will announce the cancellation no later than 3 hours before scheduled curtain time. Cancellation information will be posted on our homepage and on MSO social media channels, including Facebook and Twitter.

For all performances held at the Marcus Center for the Performing Arts, ticketholders may also call the Marcus Center Box Office at 414.273.7206 (1.888.612.3500, toll-free). Please note that the MSO Ticket Office operating hours are Monday-Friday, 9:00 a.m.-5:00 p.m. If you are inquiring about a weekend performance outside of these hours, please contact the Marcus Center Box Office directly.

School programs and student performances will be cancelled due to weather upon closing of the MPS School district. Schools will be notified by a member of the Milwaukee Symphony Orchestra’s Education staff in advance of the scheduled program.  Every effort will be made to reschedule performances for schools missing a program due to weather.


What if I have special ticketing or seating needs?

The Milwaukee Symphony Orchestra is dedicated to making sure each patron is equipped to enjoy the concert at its fullest. Wheelchair seating is available by request at all MSO concerts at Uihlein Hall. Please call our Ticket Office at 414.291.7605 and inform a customer service representative of your needs, or contact the House Manager at the Marcus Center. Infrared hearing devices are available at no charge for hearing impaired patrons, and we also offer large-print programs (subject to availability). Please see an usher before the concert for assistance.


What can I bring into Uihlein Hall during the concert?

Bottled water is permitted inside the hall. Additional beverages and refreshments are available in Magin Lounge and can be enjoyed during Classics and Pops concerts and at intermission. Cough drops are also permitted, but we ask that you open the wrappers prior to or during a break in the music.

We encourage that strong fragrances be left at home, as fellow concertgoers may be sensitive or allergic.


Are there any other concert hall policies?

Use of cameras or recording devices is strictly prohibited at all MSO events. Smoking and eating are also not permitted. We also ask that you turn off cell phones, beepers, alarm watches, and anything else that might go “beep” during the concert.

MSO venues are smoke-free environments - smoking is only permitted outside.


Where is the best place to park when attending a Marcus Center performance?

There are many ramps and street parking places conveniently located within a short walking distance of the Marcus Center for the Performing Arts at 929 North Water Street, including the Marcus Center ramp at the northwest corner of State and Water Street. Visit http://www.parkmilwaukee.com/ for more information. You may also view a downtown parking map here.